Refund policy

At Babbar Sweet House, we deal in freshly prepared sweets and food items. Customer satisfaction is important to us, however due to the perishable nature of our products, returns and refunds are limited.

Returns

  • Returns are not accepted for sweets or food items once delivered.
  • Due to hygiene and food safety reasons, delivered products cannot be taken back.

Refund Eligibility

Refunds are applicable only in the following cases:

  • Wrong item delivered
  • Damaged or spoiled product at the time of delivery
  • Online payment deducted but order not confirmed

COD Orders

  • No refunds are applicable for Cash on Delivery (COD) orders once delivered.
  • If a COD order is refused at delivery, future COD orders may be restricted.

Refund Process (Online Payments Only)

  • Approved refunds will be processed to the original payment method.
  • Refunds are usually completed within 5–7 working days, depending on the bank or payment gateway (Razorpay).

Non-Refundable Cases

  • Change of mind after delivery
  • Incorrect delivery details provided by the customer
  • Delay caused due to customer unavailability

Babbar Sweet House

πŸ“ Abohar Road, Opp. NGM Gate, Fazilka, India
πŸ“§ babbarsweethouse@gmail.com
πŸ“ž +91 9056319167
🌐 https://babbarsweethouse.com/